Check out our FAQ's below. Need additional assistance? Send us a message.
Frequently Asked Questions
What is Barbella Box?
Barbella Box is a premium fitness women's box that's delivered each month and filled with top-rated functional fitness apparel, gear, accessories, supplements, snacks, workout tips, and more exclusively for WOMEN! This is a perfect way to try new products, snacks, and brands in the fitness market while also getting a mix of the ones you already love! Barbella Box is the perfect complement to your lifestyle… and for tomorrow’s WOD, of course.
How does Barbella Box work?
Once you sign up for Barbella Box, you enter in your sizes, and shortly after you will receive a package straight to your door! This is an ongoing monthly subscription that you can cancel or pause at any time.
How much does it cost?
When is the monthly deadline?
Depending on whether your sign-up month is 30 or 31 days long, you have until 7pm ET on the 15th (28-30 day month) or 16th (31 day month) of the month to sign up for that month’s Barbella Box. If you purchase after the 15th or 16th, you will receive your Barbella Box the following month. If you have questions regarding the deadline, send us an email and we will verify! email@example.com
When will I receive my first box?
Where do you ship?
We ship internationally! Shipping in the US is free, but shipping internationally has an additional shipping cost. This is calculated at checkout.
How can I cancel my subscription or receive a refund?
If you ever need to close your subscription, you can cancel anytime by logging into your account and editing your subscription, or you can email us at firstname.lastname@example.org.
Can I exchange sizes or items?
We try to accommodate you as much as we can. If you were given the wrong size, we will absolutely send you a new one. If you receive the size you requested but it doesn’t fit, we will send you a new one if we have leftover in stock! It’s on a case by case basis–email us if this happens!
Can I sign up for just one box as a gift?
We have a gifting option available if you wish to purchase a box for a friend. You will click the “Gift” box at checkout. This box still rebills but it is extremely easy to cancel the subscription and just keep the one box!